Chris G.
Chris G.
16:02 24 Oct 21
Nice place
Alanna E.
Alanna E.
10:11 13 Oct 21
Sonal S.
Sonal S.
11:25 02 Oct 21
The Clinic is ready good and the dental professionals are great and also share tips to reduce cavities.I have been going there for a year and I would recommend them.
Paul B.
Paul B.
06:42 30 Sep 21
Visit today was made all the more pleasant by both receptionists Sam and Amy. A nice greeting and a smile goes a long way, especially if you are anxious visiting the dentist. Sam and Amy were both polite and very professional.Currently having implants , the dentist Raj and nurse were both reassuring and thorough in the procedure delivered to me.Excellent service. Highly recommend.
Joao M.
Joao M.
06:09 21 Sep 21
Stuart
Stuart
05:42 01 Sep 21
Dr Kishan and dental nurse Hayley were great!I had to have a wisdom tooth out due to infection. I was worried and nervous but Dr Kishan was reassuring, and explained everything in a clear a concise manner.Hayley was informative and interested in my procedure.It was painless
Gary M.
Gary M.
16:37 31 Aug 21
Friendly staff they make you feel relaxedClean comfortable surroundings
Emma L.
Emma L.
16:14 31 Aug 21
I am always afraid of the dentist visit. But the hygienist Mary has put me at ease and did amazing job.
Felician B.
Felician B.
16:12 31 Aug 21
Great dentist and Amy on reception was so efficient. Would definitely recommend.
luke H.
luke H.
16:06 31 Aug 21
Amazing dentist. Receptionist Amy was so welcoming and understanding of a nervous patient. would definitely recommend.
Oliver F.
Oliver F.
14:58 31 Aug 21
Clean.polite.
Bec
Bec
14:31 31 Aug 21
The whole place was extremely welcoming and very friendly! Especially Amy who made me feel at ease during my time there! Would highly recommend!
Vicki E.
Vicki E.
14:14 31 Aug 21
Ayan A.
Ayan A.
14:14 31 Aug 21
I have been going to Dental Beauty Croydon for a year and a half now and I have been nothing but happy with the service, advice and support. From the dentists, the hygienists and the wonderful support staff everyone is lovely caring and professional. My days of fearing the dentist are over!
sarah H.
sarah H.
13:19 31 Aug 21
Very clean and organised practice. Have been to different dentists in the past that were not helpful or friendly. This practice was lovely
Gill I.
Gill I.
13:18 31 Aug 21
lucy W.
lucy W.
13:06 31 Aug 21
What a lovely welcoming practice. Havnt been to the dentist for years but the dentist was very patient with me even the receptionists were very friendly with me and my 2 boys that all had checks ups.
Logan W.
Logan W.
12:47 31 Aug 21
went to this dentist to get a check up, great lady on the front desk very friendly,helpful dentist :)
Keane W.
Keane W.
12:32 31 Aug 21
deanharrisv8
deanharrisv8
09:32 31 Aug 21
Great practice, great staff, very friendly and informative.
Andy H.
Andy H.
08:41 31 Aug 21
graham W.
graham W.
22:02 30 Aug 21
Robert V.
Robert V.
21:57 30 Aug 21
Grace H.
Grace H.
21:49 30 Aug 21
Lovely surgery, great staff
Amelia E.
Amelia E.
12:37 30 Aug 21
Rickie L.
Rickie L.
01:48 29 Aug 21
Liam B.
Liam B.
10:03 27 Aug 21
I had brilliant and professional service when I attended both a check up and hygiene appointment. Staff were reassuring and gave me great advice. Although I have only been twice, I will definitely be using Croydon dental beauty as my dentist from now on.
Olivier A.
Olivier A.
18:03 26 Aug 21
Friendly and very reassuring!
mark B.
mark B.
16:51 26 Aug 21
Great friendly surgery with an award winning dentistry team.
elise P.
elise P.
15:02 25 Aug 21
Such a fantastic dental practice. Having lived in Oxford and uses the same dentist for 20 years I was slightly apprehensive about the change when I moved. I have had 2 appointments here so far - one cap on my front tooth and a hygienist appointment and both have honestly been brilliant. Great results and always running on time.
Neville T.
Neville T.
14:24 25 Aug 21
What a great experience. The staff are absolutely wonderful and Krunal has definitely got this place running as a 5 star service. I'd happily recommend this place
donna M.
donna M.
12:51 25 Aug 21
Excellent Dentist and service
Angy C
Angy C
08:58 25 Aug 21
10/10 Always great, clean and professional everytime I come.
Bluebell R.
Bluebell R.
20:18 24 Aug 21
Sam r
Sam r
20:16 24 Aug 21
Olivia R.
Olivia R.
20:16 24 Aug 21
Adam C.
Adam C.
17:18 24 Aug 21
Anthony M.
Anthony M.
16:44 24 Aug 21
Fantastic service. Very polite and friendly
Hydriana Rosemond A.
Hydriana Rosemond A.
14:47 24 Aug 21
I received amazing and fast paced service, also staff were very friendly and respectful
Karen D.
Karen D.
14:26 24 Aug 21
Gabriella D.
Gabriella D.
10:56 24 Aug 21
Hugo W.
Hugo W.
09:16 19 Aug 21
Great care from the dentists at the practice. The girls on reception, Amy and Kerry offer a warm and wonderful welcome.
Maisie D.
Maisie D.
12:52 18 Aug 21
Stacy H.
Stacy H.
10:53 13 Aug 21
Hygienist is very thorough and informative. Staff are lovely and friendly and helpful.
Tara S.
Tara S.
09:10 13 Aug 21
Excellent dentists with lovely and helpful staff
Dan A.
Dan A.
08:00 13 Aug 21
Excellent dental practice. Highly recommend.
Fatima-Zahra T.
Fatima-Zahra T.
00:23 10 Aug 21
I hate going to the dentist and get very giddy and anxious when being seen however my dentist made me feel so relaxed and calm! She explained everything to me and had a lovely manner and energy about her. I would highly recommend this practice to everyone! Especially those who get nervous about going to the dentist.
Graziella M.
Graziella M.
10:09 06 Aug 21
Love dental beauty Croydon staff are so helpful.. especially Kerry and Amy GG is also really good hygienist. Siba was very thorough and reassuring and recommended that I attend every 6 months. Thank you Dental beauty Croydon.
Mr H.
Mr H.
15:51 26 Jul 21
Very helpful & polite & very professional.
Giovanni De M.
Giovanni De M.
12:50 23 Jul 21
Very friendly and professional staff, from receptionists to doctors and dental igienists.Been there for teeth cleaning and for a filling, and had very positive experience everytime.
Ather S.
Ather S.
12:06 20 Jul 21
Sankar K
Sankar K
13:02 16 Jul 21
Excellent hygienist. Left with a shiny and clean teeth
Boccaccio B.
Boccaccio B.
13:01 16 Jul 21
Very good practice. Service outstanding and the doctors are very nice to explain all the procedures and the treatment. During treatment staff were full ppe. Highly recommend.
3li 2
3li 2
11:48 16 Jul 21
Everyone at this surgery are all so excellent, very nice and also very professional.
Keane W.
Keane W.
16:15 14 Jul 21
Selina A.
Selina A.
15:57 14 Jul 21
Warm and friendly receptionists, clean and hygienic practice
Dean F S.
Dean F S.
12:11 14 Jul 21
Friendly and efficient staff in all areas of the practiceVisited the practice again on 17.7.21. Amy and Kerry on reception are friendly and efficient. Consultation with Dr Seth was good with full explanation of treatment required.
Foresyth
Foresyth
10:40 14 Jul 21
Amazing first time experience going to a dentist, really friendly staff and great service."
Andy M.
Andy M.
14:51 13 Jul 21
LissomRug9
LissomRug9
09:32 10 Jul 21
staff are very freindly and welcoming
Raakhee N.
Raakhee N.
21:32 02 Jul 21
Great service, they managed managed to fit me into a hygienist appointment on the day. Super happy with the results and will continue to go to this practise for further dental work.
Mariane R.
Mariane R.
16:32 01 Jul 21
Super happy with the work I’ve had done. The consultation was super thorough, the dentist took pictures of the problem teeth and throughly discussed it with me and created a treatment plan which I am now at the end of and I’m super happy with the results.Not to mention this is one of the very few dentist in Croydon where the reception staff are genuinely helpful and super kind and friendly which I always appreciate.
Jo M.
Jo M.
11:31 01 Jul 21
Lovely receptionists to start followed by friendly hygienist who put me totally at ease.Will definitely recommend
nabz al R.
nabz al R.
08:42 01 Jul 21
Wonderfully helpful and friendly staff from the reception all the way to the nurses and dentists. Front desk are always bubbly and helpful, Saadat was wonderful with my two small children on their appointment day and made them comfortable and Catherine the hygienist is brilliant
genifer F.
genifer F.
08:29 01 Jul 21
Chella E.
Chella E.
15:18 30 Jun 21
Steve B.
Steve B.
09:20 30 Jun 21
Stuart H.
Stuart H.
14:17 29 Jun 21
Miles L.
Miles L.
12:15 29 Jun 21
Amazing reception staff and dentist.The dentist (Dr Sorabh) took his time answering all my questions, making me feel comfortable and relax. And thoroughly explaining the state of my teeth and what treatment he will do and how it would be done showing me on the X-ray images. The time spent doing that was appreciated as no other dentist has done that for me before.The hygienist (Catherine) and the assistant was pleasant and made me feel relax and comfortable also during my treatment.This would be my go to dentist now for any future check ups or treatment.
S S.
S S.
11:52 25 Jun 21
Very thorough clean, and detailed aftercare advice
Jonathan H.
Jonathan H.
09:45 23 Jun 21
Genevieve R.
Genevieve R.
17:14 22 Jun 21
Bronwyn J.
Bronwyn J.
05:41 22 Jun 21
Great experience at Dental Beauty really professional and efficient.
callum Y.
callum Y.
20:47 17 Jun 21
M Z
M Z
10:57 17 Jun 21
Great experience here, very detailed and informative consultation and great environment. Very friendly staff. Highly recommend.
Tamsin R.
Tamsin R.
12:34 16 Jun 21
Catherine the hygienist and her assistant were very considerate and gentle. Recommended by my Mum and now by me. Clean and tidy clinic with courteous and friendly staff 5 star
M T.
M T.
09:55 16 Jun 21
Amazing and professional services with both dental check ups and hygienist. Well looked after during my appointments. Highly recommended.
Mike S.
Mike S.
08:30 16 Jun 21
Clean practice, with friendly staff.
Michael H.
Michael H.
17:51 15 Jun 21
Gia I.
Gia I.
16:04 15 Jun 21
Charlotte G.
Charlotte G.
14:57 15 Jun 21
First time at this practice, I’ve had a dental check up and a hygienist appointment.Both great experiences, staff were all super polite and welcoming.I felt relaxed through both procedures. They were both very thorough and advised on general hygiene and well being, which was a great service!
Blanca J
Blanca J
12:07 15 Jun 21
G
G
12:00 15 Jun 21
Really good experience getting my teeth cleaned here. Friendly staff and thorough clean!
Daniel R.
Daniel R.
15:25 14 Jun 21
The practice was very professional and went above and beyond to help me out.
Manuel S.
Manuel S.
09:01 10 Jun 21
Great dentist. Thank you Dr Kishan Sheth and nurse Alicja. Great job and very caring.
Charley Y.
Charley Y.
20:08 09 Jun 21
james M.
james M.
15:51 09 Jun 21
Friendly staff at reception, Kerry and Amy. Honest dental recommendations in a clean and accessible location. Hygienist team did a great job and were very friendly. Would recommend!
Dominic D.
Dominic D.
14:51 08 Jun 21
Leanna H.
Leanna H.
12:19 08 Jun 21
Great service, and since the new takeover the staff have been extremley accommodating and make you feel well looked after whether NHS or Private.Always great chatting with Kerry at the reception desk.
Shin8bi
Shin8bi
10:42 08 Jun 21
Kerry and the rest of the staff were wonderful. I was treated with the upmost care, they also informed me in regards to how best to maintain my gums and teeth. I've booked the teeth aligners and whiting, highly recommend to anyone.
Tracey N.
Tracey N.
23:49 07 Jun 21
Joanne L.
Joanne L.
17:37 07 Jun 21
Great service. Really pleased I chose Dental Beauty Croydon for teeth whitening.
Marco M
Marco M
14:51 07 Jun 21
Amazing place. Receptionists are so welcoming, helpful and friendly. Hygienist is the best I have visited. Highly recommended
florena S.
florena S.
14:21 07 Jun 21
Wonderful staff and very friendly
Sílvia C.
Sílvia C.
12:32 05 Jun 21
Dental Beauty in Croydon is a great dental surgery! It has been recently refurbished and looks amazing. It is a clean, modern clinic, set up with high standards and all the staff is very friendly and helpful. Thank you!I love this clinic, it is just perfect.
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Welcoming You Back

Our Post COVID-19 Policy

This policy has been created based on multiple updated sources from within the dental and medical professions and direct feedback from all members of Dental Beauty Croydon (DB).

 

It outlines modifications to our normal procedures that we intend to employ once dental practices can be reopened once the COVID-19 pandemic peak of infection has subsided.

 

It is not known as to whether these procedures are temporary or whether they will become a permanent feature of the way dental practices must be run to ensure patient and staff safety in the future. The worldwide COVID-19 pandemic is still being evaluated and studied and policies and recommendations are likely to change in line with new scientific evidence over time.

 

We would like to thank all of our patients for their patience during this long period of practice closure and for their understanding and cooperation whilst we implement new measures at the practice which will protect you and all our staff for future dentistry.

dental practice ethos patient comfort

Provisional Timetable

It is our intention for all staff members to return to work on Tuesday 26th May unless an extension to the current lockdown recommended by the government or professional bodies. The DB team will spend a few days preparing the practice for reopening and practising updated procedures before patients return to the practice. I am sure you will appreciate the importance of this.

 

It is envisaged that the practice will reopen to normal patient treatments commencing Monday 8th June.

Patient Communication Before Reopening

We would of course like to continue providing necessary dental care to all of our patients in the safest possible environment. We therefore respectfully request your full cooperation with any new or modified procedures at the practice.

 

The manner in which we prioritise our patients to be seen will start with patients with dental problems who have contacted us during the period of lockdown. Our reception team will start contacting these patients first confirming their appointments.

 

Our patients with ongoing or delayed courses of treatment will be prioritised in the first two months of opening.

 

We will request that all patients who are returning to the practice for treatment, update their standard Medical Questionnaire. These forms will be emailed to you few days before your appointment. Your appointment reminder will include a link, that will direct you to a secure portal where you can securely complete your forms.

 

We will phone you before your appointment to go through a new, more detailed, questionnaire regarding your recent activity and symptoms, which will allow us to assess your level of risk for coronavirus infection before you attend the surgery.

New Measures At DB To Reduce Risk Of COVID-19 Transmission

dental practice ethos passion

Our normal cross-infection control protocols at DB against all previously known pathogens are already woven into all clinical activity carried out at the practice. It should be remembered that the dental practice is already a very clean environment compared to public areas and it is not possible for us to control sources of infection outside the dental practice.

 

There have been multiple suggestions from many sources as to how the risk of transmission of COVID-19 can be reduced in a dental clinical environment. Some of these are straightforward and some of these are patently impractical when carrying out fine and detailed dental procedures.

 

We have collectively evaluated all of these and feel that the following measures will reduce risk to an acceptable level at the practice. Please be assured that all of our clinical staff will also be complying with these procedures to reduce the risk of cross infection in both directions.

Practice Procedures

The DB team will have spent time critically looking at every aspect of the practice with a view to removing all non-essential items in the open to reduce the number of objects that may act as fomites (surfaces on which microorganisms may reside and can potentially be the cause of cross infection). You will find that the practice may appear to be quite bare when you attend.

 

All clinical and common areas including door handles and surfaces will be disinfected using hypochlorous acid solution (electrically activated water) which is potently viricidal against COVID-19 and other microorganisms and can be used safely on all work surfaces and indeed within dental water lines and for operative procedures.

 

DB has been using hypochlorous acid solution for many years on its dental chairs and will increase production for additional use as a surface disinfectant in addition to our normal surface cleaning protocols between patients.

 

DB will be providing an additional 10-minute buffer period between patients to allow additional time for decontamination procedures, allow for any treatment overruns and allow preparation time for the next patient so that they do not need to wait in the reception area. The buffer time will depend on the procedures being carried out.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in the reception area to ensure clean air.

 

All future appointments will be made and confirmed by email or telephone to limit your time spent at reception.

Dental Procedures

All dental staff will be upgrading their personal protective equipment (PPE) in line with current recommendations and evidence. We apologise in advance for the necessary reduction in social interaction that this will necessitate. Whilst our garb may make us appear impersonal and distant, please be assured we are still the same friendly team underneath it all!

 

We are especially mindful that most dental treatments are aerosol-generating procedures (AGP’s). It is almost impossible for us to carry out meaningful dental procedures without generation of some level of aerosol. Aerosol suspended in the air is a potential source of infection which we wish to keep to a minimum.

 

• Currently the dental literature suggests:

 

Our use of our normal high-volume suction reduces aerosol production by over 90%.

 

The use of dental rubber dam which is also routine in the practice further reduces bio aerosols by a further 30 to 90%

 

Our regular facemasks filter approximately 60% of remaining airborne particles.

 

FFP2 and FFP3 masks filter 94% and 99% respectively of airborne particles in both directions (patient to clinician and clinician to patient).

 

We therefore feel that our normal dental procedures can be carried out with minimal risk with use of high-volume suction, dental rubber dam and FFP2/3 masks.

 

We have recently purchased and installed patented HEPA™ viricidal air filtration units in every surgery to ensure clean air.

 

We will also ask all patients to rinse their mouth with Colgate Peroxyl (containing hydrogen peroxide) before each appointment in surgery.

Before Attending The Practice

We will carry out a pre-attendance assessment via your completed Medical Questionnaire at least three days before your appointment and, if necessary, a follow-up telephone conversation to assess relative coronavirus infection risk. Our staff will contact you to remind you of this in case we have not received your completed questionnaire.

 

If we feel that you are high risk of having possibly been infected with the coronavirus infection, even if you are asymptomatic, we will respectfully request for you to delay booking any appointments with us for at least two weeks and then we will re-assess.

 

We would recommend that patients in high-risk groups delay non-essential dental treatment for as long as possible until the trend of the pandemic becomes clear. To find out whether you are in a high-risk group please see this information page on the NHS website.

 

In view of the potential seriousness of this disease, please note that we respectfully insist that this Medical Questionnaire is completed at least three days before your appointment.

 

Dental Beauty will operate a payment-in-advance policy for treatment courses and we would request that payment is made where possible online via BACS for your appointment prior to you attending.

 

We would extend this policy to regular examination and hygienist visits (which were normally made on the day of your visit) during this period. Advance payment will be requested when your appointment is booked and should be completed before attendance. This reduces the requirement for unnecessary contact or use of card terminals at reception.

 

When travelling to the practice, we would recommend that you limit your close contact with other members of the public as far as possible. If you are able to drive or be driven and picked up by somebody with whom you live, this would be ideal.

 

Please carry hand sanitiser with you at all times, use regularly and avoid touching your face. Please wash your hands thoroughly for at least 30 seconds at every opportunity.

Arriving At The Practice

We would like to eliminate waiting times in reception as much as possible so that you are not in close proximity to other patients. Accordingly, appointments will be staggered so that patients do not arrive or leave at the same time as other patients as far as we are able to manage.

 

When you attend the practice, we will welcome you and ask you to use the hand sanitiser (situated near the front door) to clean your hands for 30 seconds.

 

We will then give you a mask to wear and our receptionist will digitally take your temperature. If your temperature is above 37.8°C, you would not be permitted to enter the practice and will be asked to return home and self-isolate as per current government guidelines.

 

If you are well, we will direct you straight to the surgery (where possible), if you need to wait in the waiting room, please ensure you keep 2m away from anyone else and prevent touching any surfaces (where possible).

 

When using the restrooms, please do your best to ensure that you leave the facilities as you would expect to find them. The restrooms will be regularly disinfected between patients and we would respectfully ask that make our team’s task easier by being considerate. After using the restroom please wash your hands thoroughly for 30 seconds with the antiseptic hand wash provided.

Summary

This policy will be constantly reviewed and updated as necessitated by circumstances over time.

 

If you have any questions regarding this policy or about your dental care at DB please do not hesitate to contact us at info@dentalbeautycroydon.co.uk

 

Thank you and assuring you our best attention at all times.

 

Yours sincerely,

 

Dr. Sorabh Patel – Principal Dentist
BDS King’s College London 2018

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